EMC Document Sciences xPression Enterprise Edition Intelligent Multichannel Customer Communications
Multiple Use Cases
Organizations operate under tremendous competitive pressures to improve the customer experience while cutting costs and increasing efficiency. EMC Document Sciences xPression Enterprise Edition helps companies face these challenges with a multichannel platform to quickly produce highly personalized and cost-effective customer communications on demand, interactively, and in high-volume batch for delivery via print, e-mail, web, and mobile text messaging.
xPression provides organizations with the ability to build profitable relationships by generating multichannel communications based on each customer’s preference, while it ensures the use of consistent, relevant, and approved content by combining variable data with digital assets through powerful document assembly logic. Leveraging familiar authoring tools from Microsoft and Adobe, xPression generates communications in a variety of ways to best suit the varying business situations such as high-volume batch printing, responding to real time requests, and generating communications as part of the organization’s business process management infrastructure.
Built on a service-oriented architecture, xPression generates a wide variety of customer communications including correspondence, proposals, contracts, policies, statements, and marketing materials from a single robust system.
EMC Document Sciences CompuSet Bridge for xPression
Document Sciences Development ToolsRapidly integrate xPression's rules-based assembly, interactive editing and document output capabilities.
EMC Document Sciences Interactive Editing Clients
EMC Document Sciences xPressFormsSimplify and automate the generation and management of Property and Casualty insurance forms using a Web-based tool.
EMC Document Sciences xPression OnDemand
EMC Document Sciences Design ClientsCreate customized correspondence, proposals, invoices, and billing statements by adding variable content to Microsoft Word, Adobe InDesign, or Dreamweaver.
EMC Document Sciences xResponseInteractively personalize correspondence in a Web-based Microsoft Word environment, providing a controlled editing tool for business users.
EMC Document Sciences xReviseStreamline contract creation, negotiation and approval, deliver contracts through multiple channels, and reduce risk with EMC Document Sciences xRevise.
Document Sciences xPression Documentum Edition
Automate the creation and multi-channel delivery of compelling, appealing, and compliant correspondence from within your Documentum environment.
Document Sciences xTEST
Automate testing processes throughout a document’s lifecycle, from creation to output validation and regression testing.
EMC Captiva Intelligent Enterprise Capture
Convert paper, faxes, and other content into application-ready information.
EMC Documentum Information Rights Management
Manage sensitive information wherever it resides to ensure document security.
EMC Documentum Platform
Organize, control, and access vital enterprise content and information assets.
EMC Documentum xCP Business Process Management
Automate content-intensive business processes to increase operational efficiency, make better decisions, and reduce risk.
Synchronize files across devices and securely share information.
Efficiently creates, tracks, manages, and distributes personalized and accurate outbound communications across physical and electronic channels.
Increase responsiveness, visibility, collaboration, and accountability across the entire grant process.
Health Insurance Document Generation
Automate creation, archiving, and retention of your health insurance documents to process information more efficiently.
EMC Managed Services OnDemand
Deploy content management solutions powered by private cloud technology to achieve greater agility, lower risk, and predictable cost management.
- 15 Minute Guide: A 15-Minute Guide to Best Practices in Multichannel Correspondence Management
- 15 Minute Guide: 15-Minute Guide to Elevating the Customer Experience Through Statements
- 解决方案概述：EMC Document Sciences xPression for Correspondence
- Solution Overview: EMC Document Sciences xPression for Public Sector Correspondence
- White Paper: EMC Document Sciences xPression Enterprise Integration
- EMC Document Sciences xPression Service-Oriented Architecture
MADISON ADVISORSCustomer Communications Solutions Market Study, 5th Edition Update
Nov 06, 2012EMC Launches Massive Wave of Content Management Products and Solutions
Nov 06, 2012EMC and Capgemini Launch Case-as-a-Service Solution to Transform Case Management
November 1, 2011EMC OnDemand Brings Captiva, Document Sciences and Documentum to the Hybrid Cloud
October 14, 2011Independent Research Firm Cites EMC Document Sciences as a Leader in Customer Communications Management
July 5, 2011EMC Wins 2011 RAVE Award for Document Creation
Learning & Events
Jun 25, 2012Empower Users with Interactive CorrespondenceLearn how xPression enables customer-facing staff to quickly and easily generate personalized correspondence in real-time for multi-channel delivery.
Mar 21, 2012Solving the Summary of Benefits & Coverage ChallengeDuring this recorded webcast, you will learn about what EMC's Information Intelligence Group offers to help solve the challenge of providing this mandated information to members required by the new HHS regulation requirements.
Dec 07, 2011Customer Communications in the CloudEMC OnDemand is an ‘instant-on’, preconfigured, enterprise-class hybrid cloud deployment model managed by EMC experts. It combines the highest level of security with the ability to customize applications to rapidly address your unique business challenges. EMC Document Sciences xPression OnDemand brings enterprise-class customer communications applications to the cloud, helping customers save time and money, leveraging best in breed cloud data centers and the unique strengths of xPression and VMware as market leaders in cloud virtualization, security, storage, and information management.
Sep 21, 2011Best Practices for xPression UpgradesLearn about best practices utilized by EMC Document Sciences Professional Services for successful upgrades. Gain insight into successful deployment plans for xPression 4.1.
Aug 26, 2012Staying Ahead of Cyber Criminals and FraudstersHear Forrester Consulting VP Lauren Hughes present a customer case study on the total economic impact of a Silver Tail Systems investment including a financial summary.
- Learn how EmblemHealth consolidated its document assembly infrastructure and saved an estimated $2 million annually
- Learn how a unified customer communications platform drives efficiencies and responsiveness
- Learn how Independence Blue Cross uses xPression to enable the company to publish all benefits handbook information through a more efficient, and flexible process