Client Engagement - Solutions

Client Engagement

Collaborate globally across multiple enterprises through a secure, centralized, web-based workspace.

EMC Documentum Client Engagement provides a secure, centralized, web-based workspace that enables global collaboration across multiple enterprises. With our Client Engagement solution you can track milestones and resolve issues, give clients visibility into processes from project launch to completion, and track key metrics across multiple projects. As a result, you increase throughput of delivery teams, exceed client expectations, and drive new engagement opportunities.

Key Benefits

Global collaboration — Supply a secure collaborative workspace with integrated project and process capabilities—to unite geographically dispersed teams while fostering centralized management.
Balance between flexibility and best practices — Ensure that client teams offer a consistent, repeatable client service experience while giving project leads the flexibility they require.
Client visibility — Furnish clients with greater visibility throughout each engagement while maintaining secure, private work-in-process areas for project teams.
Client service delivery — Provide clients with a high-touch service experience - tracking key milestones and issue resolution, and obtaining client approvals.

EMC will help you build your solution with the following products and services.

Products

Content Server - EMC Documentum Content Server 管理着 EMC Documentum 内容存储库，用一套丰富的内容管理服务控制整个分布式企业中的内容和流程。
Documentum eRoom - EMC Documentum eRoom 使分散的小组能够更高效地一起工作 — 优化业务流程并精简决策过程。
Documentum eRoom Enterprise - EMC Documentum eRoom Enterprise 将 eRoom 工作区环境与 Documentum 企业内容管理工具相结合，以支持复杂的企业协作，包括对企业内容和工作流程的访问。
IRM Services for eRoom - EMC Documentum IRM Services for eRoom 使您能够在 eRoom 中创建受保护的文件夹和文档，并且能够确保内容即便在离开 eRoom 之后也能受到保护。